Many books try to explain that it is efficiency and effectiveness. More now that in a world globalized, prevailing free-market economies in most of the countries of the globe, everything is in the business and business competition. The vast majority of entrepreneurs, living looking for precisely those executives or officers, possessing the precious gift of efficiency – effectiveness in their performance. If we want to evaluate the performance of the leaders who work in our organisation must be clear that: A person is effective when it selects and uses the media to reach the goal with opportunity in such a way that the way use media not spoil the results. But how can we achieve the longed efficiency? That we can make our staff generally reach it? To achieve efficiency, staff must be able and diligently on assigned tasks.
Be effective is to solve problems. You are looking for a business organization is: grow, expand, be solid, solvent. What matters are results in thousands of dollars when a small company and in million, when it is large. Marcelo Vasquez Lema us recommends: the first thing you need to do is determine where is now, no strategy can be verified in its effectiveness if you don’t have an initial (before you apply) State and a final State (after applied) to compare the changes. Then determine where you want to get to have a defined course. Know and be clear about the current performance (value for money) processes is vital to draw up plans for improvement for the future, keep in mind that you must make decisions based on real information and not before subjectivities. Any organization that seeks to optimize its processes must work with an approach based on the client where discuss the uses and expectations that gives and has customer, and not so based on what we think that customer will or expected product.